Terms and Conditions


Thank you for accessing www.theretaildirectory.co.uk (‘website’). This website is operated by Hemming Information Services (company number 490200 – registered in England and Wales), whose registered office is at 32 Vauxhall Bridge Road, London SW1V 2SS (‘Hemming Information Services’, ‘we’, ‘us’ or ‘our’).

By using the website, and in consideration of Hemming Information Services allowing you access to it, you accept and agree to be bound by these terms and conditions ("Terms"). From time to time we may modify the Terms, so please continue to review them whenever accessing or using the website. You may only use this website if you agree to these terms and conditions and by continuing to use this website you are agreeing to these terms and conditions.

All copyright, trademarks, and other intellectual property rights used as part of the website are vested in Hemming Information Services and its licensors.

You acquire no rights or licences in or to the website other than the limited right to use the website solely in accordance with these terms and conditions.

Other than as set out below, you may not copy, reproduce, distribute, publish, display, perform, modify, or in any other way exploit any part of the website.

You may not use any part of the website to construct a database of any kind.

We are not responsible for the content or reliability of the web sites that may, from time to time, be linked to www.theretaildirectory.co.uk and the use of any feed from a third party web site should not be taken as our endorsement of that web site. Your use of such a website is at your sole risk.

The website is provided without any warranties or guarantees, unless specifically stated. Hemming Information Services accepts no responsibility or liability for functions contained on the website and makes no warranties that the website is accurate or will operate uninterrupted or error-free or that defects will be corrected.

Hemming Information Services does not issue refunds on confirmed orders for subscriptions unless you have made a genuine error in ordering and you notify us in writing (by letter, fax or e-mail) of the error and return the product to us in saleable condition within 7 days of the invoice date. In all other cases you will be charged the full price. For online subscriptions the cancellation period is 3 days. Further information regarding returns and refunds can be obtained by calling 020 7973 6694.

You are responsible for your own communications and for any consequences of those communications. You will not use the website for any illegal purpose and you will not send or post or allow any posting of information which is defamatory or obscene or which violates the legal rights of others. You agree not to send any unsolicited promotional or advertising material, or any volume messages which may interfere with the provision of this website or the enjoyment of the website by other users.

Hemming Information Services accepts no liability to you (save in respect of fraud and of personal injury or death caused by its negligence) whether in contract, tort (including negligence) or otherwise, arising out of or in connection with this website. Your sole remedy is to discontinue use of the website.

You agree to indemnify Hemming Information Services against any claims, losses, damages and expenses (including legal fees) incurred by or awarded against Hemming Information Services as a result of misuse by you of this website or your breach of these terms and conditions.

We reserve the right at any time without notice to enhance, modify, alter, or suspend the website and to terminate or restrict your access to the website.

These Terms are governed English law and the English Courts shall have non-exclusive jurisdiction.

PRIVACY

Information we collect from our customers and users of our websites may be used in the following ways.

1. Subscription Services
Personal information provided as part of the registration/subscription process for any publication, product or service is used to manage your access and to enable us to provide a better service.

2. Payment details
Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by World Pay to process the transaction. Hemming Information Services does not store credit card details.

3. Contact details
We will use contact details provided by you as part of any registration process (i.e. your name, job title, telephone and fax number and your e-mail and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant subscription services and their functionality.

Contact details will be used by us (and by our associated companies) to provide you with information about other services and products which may interest you and be disclosed to third party businesses and advertisers for the same purpose only if you have given us permission to do so.

4. Voluntary Information
We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.

5. Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

6. Security
Your personal data will be held on a secure server. Our sites are equipped with security and firewall software.

7. Access to Data
Under the Data Protection Act 1988. You have the right to be told what personal information we hold about you on our databases. You should write to us, attn Company Secretary at the following address: Hemming Information Services, 32 Vauxhall Bridge Road, London SW1V 2SS. stating your full name, your address and any of our publications or services to which you know you subscribe. An administrative charge may be made for fulfilling this request.

8. Cookies
A cookie is a text-only string of information that a website transfers to the cookie folder of the browser on your computer's hard disk so that the website can remember who you are. For more information about cookies, please visit www.allaboutcookies.org. The following types of cookie are used on this website:

Session Cookies - These are temporary cookies that remain in the cookie file of your browser until you leave the site. We use them to maintain your login (so that you stay logged-in until you wish to log out), and to remember your preferences for things like forms and searches. If you disable these cookies, you will not be able to stay logged in, you will never be able to see more than the first page of your search results, and you will not be able to register a login for the first time. You have the ability to accept or decline these cookies by modifying the settings in your browser.Our session cookies contain the following information:

  • Content: RANDOM STRING
  • Host: www.theretaildirectory.co.uk
  • Path: /
  • Secure server: no
  • Expires: at end of session (this is 15mins or when you close your browser)

No personal or identifying information is held in these cookies. As soon as you leave our sites or close your browser, they are automatically deleted from your computer.

Persistent Cookies - These are cookies that remain in the cookie file of your browser for a much longer period, though how long will depend on the lifetime of the specific cookie. We set persistent cookies to enable a session to persists even after a browser has been closed You have the ability to accept or decline these cookies by modifying the settings in your browser.
The cookies are ns_entry and ns_exit and they contain the following information:

  • Name: ns_entry or ns_exit
  • Content: 1
  • Domain: .www.theretaildirectory.co.uk
  • Path: /
  • Secure server: no
  • Expires: After 30 days of inactivity
Again, no personal or identifying information is held in these cookies.

Third Party Cookies - In addition, the third party companies who sell and provide advertisements to the site and host our contacts database make use of cookies for the purpose of serving and targeting advertisements more effectively. These are used for the following purposes:

  • To serve advertisements on our site and track whether these advertisements are clicked on by users.
  • To control how often you are shown a particular advertisement.
  • To tailor content to your preferences such as geographical location.
Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
Instructions are given below for the most popular browsers.
If your browser is not on this list and you require help with your cookie settings then please email our technical support team.

AOL browsers
Some versions of the AOL browser do not accept session cookies at all. We strongly recommend using another browser, such as Firefox or Internet Explorer, to access the Retail Directory web network

Microsoft Internet Explorer 6.x and above
· Select "Internet Options" from the Tools menu.
· On the 'Privacy" tab click the "Sites" button
· Type in the "Address of Web Site" box:
· ' www.theretaildirectory.co.uk',
· 'adtech.de' to regulate popups
· Press ALLOW or BLOCK as preferred.
· Apply the settings and close all Internet Explorer windows.
· Microsoft Internet Explorer 5.x
· Select "Internet Options" from the Tools menu.
· Click on the "Privacy" tab.
· Click "Custom Level" button.
· Scroll down to the "Cookies" section.
· Set "Allow cookies that are stored on your computer" to "Enable" or "Disable" as preferred.
· Set "Allow per-session cookies" to Enable" or "Disable" as preferred.
· Click "OK".
· Firefox 1.0
· Select 'Preferences' from the 'Edit' menu
· Click the 'Advanced' link
· Scroll down to the 'Cookies' section
· To enable cookies select 'Accept all cookies' (or 'Enable all cookies')
· To stop cookies being sent to your PC, select 'Reject all cookies' (or 'Disable all cookies')
· Click 'OK'
· Netscape 7.x
· Select 'Preferences' from the 'Edit' menu
· Double click the 'Privacy & Security' link so you can see all the sub-menus
· Click the 'cookies' link
· To enable cookies select 'Enable cookies based on privacy settings' (or 'Enable all cookies')
· To stop cookies being sent to your PC, select 'Disable cookies'
· Click 'OK'
· Netscape Communicator 4.x
· Select "Preferences" from the Edit menu.
· Find the "Cookies" section in the "Advanced" category.
· To allow cookies, select "Accept all cookies" (or "Enable all cookies").
· To stop cookies, select 'Reject all cookies' (or 'Disable all cookies')
· Click "OK".
· Opera 7.0
· Select 'Preferences' from the 'File' menu
· Click the 'Privacy' link
· To enable cookies click the box next to 'Enable cookies'
· To stop cookies being sent to your PC, uncheck the box next to 'Enable cookies'
· Click 'OK'
· Safari 1.0
· Click Safari on the top menu.
· Select Preferences.
· Make sure the Security tab is selected.
· Next to 'Accept Cookies' select ‘Never’

9. Changes to Privacy Policy
Any changes to the privacy policy will be posted here. Last updated: 16st September 2008

Other Information
Hemming Information Services will monitor overall traffic levels to the website with automated monitoring traffic software. The software makes use of cookies to gather information about users’ movement around the site. This enables us to understand how the site is used and to make improvements. The information we gather by use of cookies does not include personally identifying information.
In addition, the third party companies who sell and provide advertisements to the site make use of cookies for the purpose of serving and targeting advertisements more effectively. For more information about these cookies, how you can opt out of receiving them and how this will affect your use of websites, see the section on cookies above.

Statistical information
Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

Privacy disclaimer

Hemming Information Services is not responsible for the use of information sent by you to third parties or for privacy policies of the merchant (3rd party) websites that reside within Hemming Information Services and therefore cannot guarantee that your information will not be passed to another unidentified party.

You use the information and links at your own risk.

While we use our reasonable endeavours to ensure the accuracy of information uploaded by us to the website, we take no responsibility for the accuracy or completeness of the content of this website, or for the representations made by other parties and included on the website.
Hemming Information Services takes no responsibility for the content of other websites that link from www.www.theretaildirectory.co.uk

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our web site. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to the editor

COPYRIGHT

1. Main copyright notices:
Save where otherwise specified, the contents of all the pages in www.theretaildirectory.co.uk are © Hemming Information Services 2008.
Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.
You may make an electronically stored, transient copy of these web pages for the purpose of viewing them online only.

2. Licence to copy to paper, hard disk or diskette for personal use:
You may print (where a print option is given) or, if you are a subscriber, you may download the contents of an individual page where that option is provided by www.theretaildirectory.co.uk for the purpose of private use. However, you may only make one copy thereof.


3. Copying for commercial purposes is prohibited:
Reproduction of the whole or any part of the contents of the pages contained in this website in any form for purposes other than private and personal use (including, without limitation, for commercial purposes) is prohibited.

4. Prohibition against distributing/displaying/recopying the material to third parties:

You may not distribute, display or copy the contents of the pages contained in this website to third parties.

5. General exclusions from licence:
This licence to copy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of www.theretaildirectory.co.uk’s web pages may be distributed or copied for any commercial purpose.

6. Exclusion of liability:
The information contained in the pages of this website is for information purposes. Whilst every care has been taken in its preparation, Hemming Information Services does not make any warranties or representation as to its accuracy or reliability. We neither accept nor assume any responsibility for keeping the information in these pages up to date or liability for any failure to do so.
In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the viewing, use or performance of this website or its contents.
The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages are regularly updated but may at times be out of date.
We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

7. Applicable law and jurisdiction:
Use of this website shall be made subject only to the laws of England which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use.